Welcome to Novaesthetics ("we," "our," or "us"). These Terms and Conditions govern your access to and use of our services, website, and facilities. By booking an appointment or using our services, you agree to comply with these terms. If you do not agree, please refrain from using our services.

1. Services
We offer aesthetic and wellness treatments, including but not limited to facials, skincare treatments, and body sculpting. All services are provided subject to availability and your compliance with these terms.

Eligibility

• You must be at least 18 years of age to receive services.
• Some services may require consultation or approval based on medical history.

Medical Disclaimer

• Our services are not a substitute for medical advice, diagnosis, or treatment.
• Always consult your physician before undergoing any treatment if you have health concerns.

2. Booking and Appointments
Reservations

• Appointments can be booked online, over the phone, or in person.
• A valid credit card may be required to secure your appointment.

Cancellations and Rescheduling

• We require at least 24 hours notice for cancellations or rescheduling.
• Late cancellations or no-shows may incur a fee.
• Late arrivals may result in reduced treatment time or rescheduling at our discretion.

3. Payment and Refunds
Payment Terms

• Full payment is due at the time of service.
• We accept  credit cards, debit cards, apple pay.

Refunds

• Payments for completed services are non-refundable.
• Prepaid packages or gift cards are non-refundable but may be transferred upon request.

4. Health and Safety
Client Responsibilities

• Inform us of any allergies, sensitivities, or medical conditions before your treatment.
• Follow all pre- and post-treatment instructions provided by our staff.
• Hygiene Policy
• We maintain strict hygiene standards to ensure a safe environment for all clients.
• Clients exhibiting symptoms of illness may be asked to reschedule.

5. Liability
We are not responsible for:

• Adverse reactions resulting from undisclosed medical conditions or failure to follow aftercare instructions.
• Loss, damage, or theft of personal belongings during your visit.
• To the fullest extent permitted by law, our liability for any claim related to our services is limited to the amount paid for the service in question.

6. Gift Cards and Promotions

• Gift cards are non-refundable and cannot be redeemed for cash.
• Promotions, discounts, or offers cannot be combined unless explicitly stated.
• Expired promotions cannot be honored.

7. Privacy
Your privacy is important to us. Please review our [Privacy Policy] for information on how we collect, use, and protect your personal data.

8. Changes to Services or Terms
We reserve the right to modify our services, pricing, or these terms at any time. Changes will be effective immediately upon posting on our website or notifying you directly.

9. Governing Law
These Terms and Conditions are governed by the laws of Texas. 

10. Contact Us
For questions or concerns about this Privacy Policy, please contact us at:
Novaesthetics
8851 Metropark Dr. Ste 38 Shenandoah, Tx 77385
ella@novaestheticsmedspa.com
(713)-887-1560